RMMetro - Customer Care - Compliments



The service provided was quick enough and i am satisfied with the service provided by Mr Jijo Kumar
Thanks for help by Mr Prassana cco at GHA station for getting back my card from track.
We had come from lions club to D N Nagar station when our leader Ms Vijaya and myself fell down from escalator when she got injured when Mr Sandeep Pawar MSF suprvisor helped us balance ourselves
Then (SC)Mr Ashish PimplE, (SO)Mr Mahendra Kembhavi , Harshali Lakade (HK) did our first aid
They helped us to move into confidence and get back safely home .
I forgot to collect my 50/- rupees back when i purchased a token from Jagruti Nagar Station.
Metro Staff Amit Snehal shows honesty they call at Customer care counter to send me back to ticket counter to collect my 50/- rupees which i forgot to take.
Thanks again to metro staff.
I lost my mobile in VIVO ghatkopar metro station, so thanks to metro staff vaibhav,shailesh yadav,,sandeep shinde and mohd patel they help finding my mobile.
I forgot my Rs.400 in ticket counter and i get back my Rs.400 after 3Hr. when i came back that time got my money back. thank you ANDHERI staff.
I lost my wallet in VIVO Ghatkopar station , Salman khan & Sagar Dokhe help me to find it.
Excellent and very honest employees Mr. Manjunath ,Dipali handed over me left parcel by me. I am amazed and very happy. Keep it up. Please don’t ever fire Manjunath Ms. Shakti (Advocate High Court Mumbai)
Really appreciate the work and alertness of mr. kalpesh (TSO) and shailesh pandey (cco) for being alert and informing me about my lost wallet on ticket counter. thanks to both of him. Great job done.
While boarding the train from chakala,i lost my phone,found in the tracks lodged a complaint at western express highway and because of the deligant services got it within 18hrs, thanks a ton
Passenger is daily commuter from jagruti nagar to marol naka, she complimented Mr. Nitesh Bandwalkar (C.C.O) and Mr. Krishna Poojary (C.C.O) for returning her bag safely. She was overwhelmed by the service provided by Mumbai Metro.
Iam very much proud of your prompt service we forgot to take our balance amount back but the same was returned to us keep it up. Thankyou Sneha, Praful and Siddhesh.
vaibhav and prasnna both are very helpfull.
thanks to both of him
Passenger had compliment for the staff name Vivek (Customer care Officer) and Swapnil (Ticket Selling Officer) who helped to find the mobile which had lost in Dn Nagar Metro Station. Appreciation for these guys and hope we have more such honest people around us. Thankyou .
We had a very wonderfull time and also the treatment given to us was very warm thank you so much for the help and support provided by you.
I had lost some belogings which were left in the bench , I got it back . The metro rep.Mr.Abhijeet has proven his honesty.
I have Lost wallet but with the help of security.I got my wallet by with all things at places.Special thanks to Vitthal and Shankar
I have recevied moblie from Andheri Metro Station that I had lost on 18.00pm. I received my phone with the help of yogesh shinde and vitthal garge.
Thanks for the promt efficient help from Metro Security Forces was able to retrieve my lost bag promptly. Big Thanks.
I like to thank you for your prompt service for returning my miss placed article, I specially thank Mr. Aakash at Loss & found section at Andheri Metro Station for his assistance. Thank you once again
I have lost my motor bike key at VIVO Ghatkopar station during bag checking and later on mr NITIN MOHITE MSF jawan had call me back on my cell phone no. which is available on my key chain and give me back my key in 20 min time thanks for support.
Customer said thanks to zaid parve for his helpful and supportive nature .
Dhairya satish bhanushali was lost in train was found by metro staff. Station controller Sneha Sonawane and CCO Rajesh Kori helped us in this matter. Thank you very much
As customer says that I am really thankful to Mr. Akhilesh and his team, who helped me out when I lost my specks and find it out for me. Really impressed. Mumbai Metro rocks. Dated - 31/112/2015.
I was travelling from Andheri to DNG metro station and I left one of my bags by mistake in the metro and then approached Jitesh Panda (CCO) to help me to get it back. As it had some very precious belongings one of which was bought for me by my dad whom I lost recently. Jitesh very promptly contacted versova authorities and helped me to get my bag back. Thank you and wish you a very happy new year.