RMMetro - Station & Services - Facilities

FACILITIES

The following facilities shall be provided at all the metro station.

ESCALATORS

Escalators have been provided from the road level to the concourse levels and from the concourse level to platform level for the convenience of passengers.

ELEVATORS

Elevators have been provided at all the metro stations, especially for senior citizens, differently abled passengers etc.

TACTILE PATH

Tactile paths are provided for the visually impaired passengers which will guide them from entering the metro station to boarding the train and vice versa.

RAMPS

Ramps are provided which will be located right next to the elevators to help passengers on wheelchairs to access the elevators.

WHEELCHAIRS

Wheelchairs are available on demand at all metro stations to cater to the needs of the passengers.

FIRST AID

First Aid services are available at all metro stations to cater to the needs of the passengers.

WASHROOMS

All stations have separate washrooms for ladies, gents and differently abled passengers.

WATERFOUNTAIN

Drinking water is available at all stations for the convenience of passengers.

PIDS

Real time updates on train services, timings, disruptions etc shall be provided through the PIDs.

PAS

Real time announcements shall be made through PAS during disruptions, emergencies etc.

EMERGENCY EVACUATION PLAN

There are emergency evacuation plan signages at all stations which will assist passengers in terms of information required for evacuation during emergencies.

SIGNAGES

Signages have been placed at metro stations with information about directions, entry and exits, layouts, utilities etc.

PHP

There are 2 PHPs at platforms which will help the passenger contact the station controller directly in case of an emergency.

EMERGENCY STOP PLUNGER

There are 3 ESPs located on each platform. This plunger enables a passenger to stop an incoming train during an emergency.

CUSTOMER CARE

Customer Care centers are located at every station. A passenger can acquire all the required information or assistance from these centers.

BANK ATM

ATMs are located at each metro station for the convenience of passengers

F&B FACILITIES

Various food and beverage facilities are available to passengers at all the metro stations.

CONVENIENCE STORES

Convenience stores are available at all the metro stations.